Trezor® Wallet — Complete Guide: Setup, Login, Bridge, Suite & Recovery

Overview — what is the Trezor® hardware wallet?

Trezor® is a family of hardware wallets engineered to keep cryptocurrency private keys offline and safe from malware. The device signs transactions in a secure environment and only exposes public addresses. For official setup instructions visit trezor.io/start.

Setup & software

Start at the official start page above. You’ll install Trezor® Suite (desktop/mobile management app) or use web-based flows when instructed. To enable browser access, many users must also install Trezor® Bridge — search for the Trezor® Bridge Download on the official site.

Login — how it works

There is no cloud login — unlocking is done by connecting your physical Trezor® device and entering a PIN on the device screen. If the Suite or website does not detect the device, it’s typically a Bridge, USB, or browser permission issue.

Troubleshooting common problems

Trezor® login not working: Try a different USB cable or port, reinstall Trezor® Bridge, and reboot your machine.
Unable to login Trezor®: Use the desktop Trezor® Suite app instead of the browser to narrow down the issue.
Error Connecting Trezor® Account: Confirm firmware is updated and you’ve downloaded Suite / Bridge from the official site.
Can't verify Trezor® Wallet: Make sure the on-device model name and fingerprint match the instructions displayed on-screen and you are on the official URL.

Account recovery & 2FA

If your device is lost or damaged, account recovery uses your backup recovery phrase (12/24 words). Never enter your recovery phrase on an untrusted device or website. For services where you used Trezor® keys for 2FA, reset or recovery is handled by those services — Trezor® cannot directly reset third-party 2FA.

Important: Keep your recovery phrase physically secure. Anyone with the phrase can access your funds.

Quick links

When to contact support

If Bridge reinstall, Suite reinstallation, and a different machine still fail, contact the official Trezor® Help Center and provide device model and firmware version.

FAQ (search-intent)

1. How do I download Trezor® Suite?: Get it from the official site’s downloads section (desktop or mobile). Avoid third-party mirrors.
2. Why won’t my browser detect my Trezor®?: Install Trezor® Bridge, allow USB permissions, or try the Suite desktop app to bypass browser integration issues.
3. How is my account recovered?: Use your 12/24-word recovery phrase with the recovery option in Trezor® Suite on a secure device.
4. Can I reset 2FA through Trezor®?: No — 2FA tied to third-party services must be reset through those providers; Trezor® stores keys but does not manage external 2FA resets.
5. What should I do if I see “Can’t verify Trezor® Wallet”?: Stop and verify you’re on an official domain, check the device screen for the verification prompt, and reinstall Bridge if needed.